Refund policy

Thank you for shopping at Latte Beauty. Please read this policy carefully before making a purchase.

Due to the nature of our products (cosmetics and personal care items) and for hygiene and safety reasons, Latte Beauty operates a strict No Refunds, No Returns, and No Exchanges policy.

• Once an order has been placed and processed, it cannot be canceled, modified, or refunded.
• By completing your purchase on our store, you acknowledge and agree to these terms.

We take great care in packaging your items, but we understand that transit issues can occur.

• Please inspect your order immediately upon reception.
• If your item arrives damaged, defective, or if you received the wrong item, you must contact us within [X, ex: 48 hours / 7 days] of delivery.
• To report an issue, please email us at [YOUR SUPPORT EMAIL] with your order number and clear photographic proof of the damaged product and its packaging.
• If approved, we will ship a replacement item to you at no additional cost.

We do not offer exchanges for any products, including cases where a customer changes their mind about a color, shade, or product variant. Please ensure you review your cart carefully before checking out.

Latte Beauty is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

For any questions regarding our Refund Policy, please reach out to our customer support team:

• Email: lattebeautyemail@gmail.com